Accessibility

Accessibility policy

Oriel Môn's website makes use of valid HTML code and CSS styles. We aim to make our site as accessible as possible for everyone and to comply with the W3C’s Web Content Accessibility Guidelines WAI (WCAG) 2.1.

The site uses a responsive design, which changes the layout of web pages so they work well on desktop PCs, tablets and mobile phones.

Accessibility statement

Using this website

This website is run by Isle of Anglesey County Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

change colours, contrast levels and fonts
zoom in up to 300% without the text spilling off the screen
navigate most of the website using just a keyboard
navigate most of the website using speech recognition software
listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver).

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

This website's accessibility

We know some parts of this website aren’t fully accessible:

third party content that’s under someone else’s control - for example, a third party payment system or social media ‘like’ buttons
many of our PDFs don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.
If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, email orielynysmon@anglesey.gov.wales. We’ll consider your request and get back to you in 5 days.

Reporting accessibility issues with this website

We’re always looking to improve the accessibility of this website. If you find any problems that aren’t listed on this page or think we’re not meeting the requirements of the accessibility regulations, contact the Oriel Team: orielynysmon@anglesey.gov.wales

Contacting us by phone or in person

You can find all our contact details on the contact page.

Please visit our Plan your visit page for further information on how to use our facilities.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the accessibility regulations. If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

The Isle of Anglesey County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

This website is compliant with the Web Content Accessibility Guidelines version 2.1 standard, due to the non-compliances listed below.

third party content that’s under someone else’s control - for example, a third party payment system or social media ‘like’ buttons.
many of our PDFs don’t meet accessibility standards - for example, they may not be marked up so they’re accessible to a screen reader.
Our plan is to ensure that all pdfs and word documents are converted to accessible documents. Complex publications e.g. leaflets that are produced for print will be accompanied by accessible text-only versions of these publications.

What we are doing to improve accessibility

This statement was last updated on 25 September 2020.

Accessibility advice

Browsers

We recommend that for the best security and compatibility you keep the operating system and web browser on your device up to date. You can find out how up to date your browser is at a site like https://www.whatismybrowser.com

Plain English

We try to write in plain English and avoid jargon where possible. If you don’t understand something, please let us know.

Changing browser settings

You can also change settings for your web browser or device to improve your experience according to your needs and preferences. You can find help online at AbilityNet, which provides guidance about how to:

AbilityNet provides guidance about how to:

Embedded content

Our website uses content embedded from other websites. This may result in reduced accessibility when trying to access content directly using the keyboard or screen reader technology. Should you encounter a problem with this, please contact us so that we can assist you where possible and try to rectify the problem.

We may use tools like YouTube to show video. Some of the systems we use for things like taking payments, mapping, applying for jobs or looking up planning applications (to name just a few) are provided by third parties. While we always stress the importance of accessibility and usability, we will often rely on the suppliers of these systems to update their software. Similarly, we don’t have control over the external websites we link to.

Oriel Môn